Services

Mental Health Research + Service design

What We Do

 

PROGRAM EVALUATION

Measure the real impact of your initiative, and embed evaluative learning at every stage of service design and review. We take a participatory approach to evaluation, involving decision-makers, on-the-ground staff, and service users in the design and delivery of the evaluation itself. Because evaluation data is only useful if it’s actionable and relevant.

Select evaluation projects:

  • Value For Money Evaluation of Alcohol and Other Drug Service, Banyule Community Health (2019-2020)

  • Formative Evaluation of Mental Health and AOD Peer Support, Banyule Community Health (2018-2019)

  • Evaluation of Gambling Peer Support Pilot, Banyule Community Health (2018)

  • Developmental Evaluation of Peer Support Pilot for People Receiving Supported Living Payments, Ministry of Social Development (NZ) (2017-18)

  • Evaluation of Lower Murray Partners in Recovery, Mallee Family Care (2016)

  • Evaluation of Eastern Melbourne Partners in Recovery, Eastern Melbourne Primary Health Network (2016)

  • Evaluation of Northern Melbourne Partners in Recovery: Phase II, Eastern Melbourne Primary Health Network (2016)

  • Developmental Evaluation of Peer Work Traineeship Pilot – Geelong, Pathways Health (2015-16)

  • Evaluation of Northern Melbourne Partners in Recovery, Northern Melbourne Medicare Local (2015)


CO-DESIGN AND COMMUNITY CONSULTATION

We believe that when it comes to mental health, no one has all the answers, so it helps to share what we know. Over years of working in service and system design, we have developed a suite of tools for meaningfully engaging service users and other key stakeholders in the service design process. The goal? Services that work better for everyone.

Select co-design and consultation projects:

  • Better Together: Development of Regional Lived Experience Engagement Strategy, Eastern Melbourne Primary Health Network (2019-2020)

  • The Big Feels Club: a global co-designed peer support network, with the Self Help Addiction Resource Centre (SHARC) and other partners (2017-ongoing)

  • Roadmap for Child and Youth Wellbeing, Central and Eastern Sydney Primary Health Network, with Synergia (2017)

  • Design of Primary-led Mental Health System, Eastern Melbourne Primary Health Network, with Synergia (2017)

  • Model Design: Severe and Enduring Mental Health – Central Eastern Sydney Primary Health Network, with Synergia (2017)

  • Development of Outcome Measurement Tool for Lower Murray Partners in Recovery, Mallee Family Care (2016-2017)


SUPPORTING THE PEER WORKFORCE

Having set up and evaluated dozens of peer services across Australia and NZ, we’ve learned a thing or two about how to support a thriving peer workforce. We support agencies at every stage of the journey of growing a peer workforce - from set up and recruitment, training peers and managers, and evaluating peer service outcomes.

Peer workforce clients include:

  • Banyule Community Health

  • Barwon Health

  • Brook Red

  • Department of Health and Human Services (VIC)

  • Eastern Melbourne Primary Health Network

  • Frankston Mornington Peninsula Mental Health Alliance

  • Lifeline

  • Mind and Body Consultants

  • Mind Australia

  • Ministry of Health (NZ)

  • Pathways (AUS)

  • Pathways (NZ)

  • PeerZone

  • Recovery Solutions

  • Self Help Addiction Resource Centre (SHARC)

  • Victoria Legal Aid